Privacy Policy

Effective Date: 16 August 2026

At TRAIICART, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, place an order, or contact us.

By using the TRAIICART website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Order and purchase information

• Payment and transaction details

• Information you provide when contacting customer support

• Any other information you voluntarily provide to us

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, operating system, pages visited, and website usage information.

2. How We Use Your Information

TRAIICART may use your information to:

• Process and deliver your orders

• Confirm and manage your purchases

• Contact you regarding your order

• Provide customer support

• Process returns, refunds, replacements, and cancellations

• Improve our website, products, and services

• Prevent fraud, misuse, and unauthorized activity

• Maintain website security

• Analyze website performance and customer behavior

• Send promotional communications where permitted

• Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

TRAIICART generally does not store your complete debit-card, credit-card, UPI, or other payment credentials on our own systems. Payment information may be handled by the relevant payment provider according to its own privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Keep the website functioning properly

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising and marketing performance

• Provide relevant content or advertisements where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment providers

• Courier and shipping companies

• Logistics and fulfillment partners

• Website and technology providers

• Analytics and marketing providers

• Customer-support providers

• Fraud-prevention and security providers

We may also disclose information where required by law, legal proceedings, government authorities, or law-enforcement agencies.

We do not sell your personal information as a business practice.

6. Shipping and Fulfillment

To process and deliver your order, we may share relevant information such as your name, phone number, shipping address, and order details with courier, logistics, fulfillment, or supplier partners.

This information is used only as reasonably necessary to fulfill your order, provide delivery services, handle returns or replacements, and provide customer support.

7. Marketing Communications

Where permitted by applicable law, TRAIICART may send promotional emails, messages, offers, or updates.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

You may still receive important transactional communications relating to your orders.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain your information for as long as reasonably necessary to:

• Provide our services

• Complete transactions

• Provide customer support

• Handle returns, refunds, and disputes

• Maintain business and transaction records

• Comply with legal, tax, accounting, and regulatory requirements

• Prevent fraud and misuse

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information, withdrawing consent where applicable, and raising concerns about how your information is handled.

You can contact us using the details below to exercise applicable rights or make a privacy-related request.

We may request information necessary to verify your identity before processing certain requests.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, social-media platforms, or other external services.

TRAIICART is not responsible for the privacy practices or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Children's Privacy

TRAIICART does not intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

TRAIICART may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be posted on this page with a revised effective date.

14. Contact Us

For questions, concerns, privacy requests, or complaints relating to this Privacy Policy, please contact us:

TRAIICART
Vivekanand Colony, Thandi Sadak
Azamgarh, Uttar Pradesh
India

Email: traiicart.in@gmail.com

Last Updated: 16 August 2026