Terms of service



Terms of Service

Effective Date: 16 August 2026

Welcome to TRAIICART. These Terms of Service govern your access to and use of the TRAIICART website, products, and services.

By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.

1. About TRAIICART

TRAIICART is an online shopping store that offers products to customers through its website.

Business Name: TRAIICART
Email: traiicart.in@gmail.com
Address: Vivekanand Colony, Thandi Sadak, Azamgarh, Uttar Pradesh, India

2. Use of Our Website

By using our website, you agree that you will:

  • Provide accurate and complete information when placing an order.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with or damage the website.

  • Not use the website for fraudulent, abusive, or unauthorized activities.

  • Not copy, reproduce, modify, distribute, or misuse our website content without permission.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, specifications, prices, and other information.

However, product colors, appearance, packaging, dimensions, and other visual details may vary slightly from photographs or descriptions due to manufacturing, screen settings, lighting, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse an order where necessary.

If a product becomes unavailable after you place an order, we may contact you regarding the order and, where appropriate, provide a refund for any payment already made.

5. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time the order is placed, unless there is an obvious pricing or technical error.

We may offer different payment methods, including prepaid payment options and Cash on Delivery (COD), depending on availability.

You agree to provide accurate payment and billing information when placing an order.

6. Order Acceptance

Placing an order does not necessarily mean that TRAIICART has accepted the order.

We reserve the right to accept, reject, cancel, or limit an order for reasons including:

  • Product availability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect customer information

  • Delivery limitations

  • Technical errors

  • Other legitimate business reasons

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method.

7. Cash on Delivery Orders

For COD orders, you agree to provide a valid phone number and accurate delivery information.

You agree to accept and pay for your order when it is delivered.

Repeated refusal to accept COD orders or providing false delivery information may result in restrictions on future COD orders.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated time displayed on our website or communicated to you.

Delivery times may vary due to factors such as:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete addresses

  • Remote delivery locations

  • Operational or logistical issues

  • Events outside our reasonable control

TRAIICART is not responsible for unreasonable delays caused by circumstances outside our control.

Customers are responsible for providing accurate shipping information when placing an order.

9. Returns, Refunds and Replacements

Our return and refund process is governed by our Return & Refund Policy.

TRAIICART currently provides a 4-day return window from the date of delivery, subject to the eligibility requirements, exclusions, and other conditions stated in our Return & Refund Policy.

Please review the Return & Refund Policy before placing an order.

10. Cancellations

You may contact us as soon as possible after placing an order to request cancellation.

Once an order has been processed, shipped, or handed over to a delivery partner, cancellation may no longer be possible.

Any eligible refund will be handled according to our applicable refund procedures.

11. Intellectual Property

All content on the TRAIICART website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Website design

  • Text

  • Icons

  • Page layouts

is owned by TRAIICART or used with appropriate permission and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics tools, advertising platforms, Shopify, and other service providers.

Your use of certain third-party services may also be subject to their respective terms and policies.

TRAIICART is not responsible for the independent policies or practices of third-party service providers.

13. Accuracy of Customer Information

You are responsible for ensuring that the information submitted to TRAIICART is accurate, complete, and current.

This includes your:

  • Name

  • Phone number

  • Email address

  • Billing address

  • Shipping address

  • Payment information

TRAIICART will not be responsible for delivery problems or other issues caused by incorrect or incomplete information supplied by the customer.

14. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes.

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, or harmful code.

  • Attempt to interfere with website security.

  • Use another person's information without authorization.

  • Place fraudulent or intentionally misleading orders.

  • Scrape, copy, or reproduce website content without permission.

  • Abuse promotional offers, discounts, or other store benefits.

We reserve the right to take appropriate action against prohibited activities.

15. Disclaimer

The TRAIICART website and its content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate information and reliable website operation, but we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from technical issues.

Product information should be used together with any instructions or warnings provided with the product.

16. Limitation of Liability

To the extent permitted by applicable law, TRAIICART will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, inability to use our website, or delays caused by circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

17. Force Majeure

TRAIICART will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, government restrictions, transportation disruptions, internet or technology failures, pandemics, or other unforeseen events.

18. Changes to These Terms

TRAIICART may update or modify these Terms of Service from time to time.

Changes will become effective when the updated Terms are posted on this page, unless otherwise stated.

Your continued use of the website after changes are posted means that you acknowledge the updated Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

20. Contact Us

For questions regarding these Terms of Service, please contact:

TRAIICART
Vivekanand Colony, Thandi Sadak
Azamgarh, Uttar Pradesh
India

Email: traiicart.in@gmail.com

Last Updated: 16 August 2026