Shipping Policy

Effective Date: 16 August 2026

At TRAIICART, we are committed to processing and delivering your order as smoothly as possible. Please read our Shipping Policy below for information about order processing and delivery.

1. Order Processing & Dispatch

Once your order is successfully placed and confirmed, we aim to process and dispatch your order within 24 hours.

Orders placed on weekends, public holidays, or during unforeseen operational circumstances may require additional processing time.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided at the time of purchase, where available.

2. Delivery Time

Orders are generally expected to be delivered within 8–10 days after the order has been dispatched.

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our reasonable control.

3. Shipping Charges

The applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms mentioned on the website at the time of purchase.

4. Delivery Areas

TRAIICART currently aims to deliver orders to serviceable locations across India.

Delivery availability may depend on the serviceability of the customer's PIN code by our logistics partners.

5. Tracking Your Order

Where tracking is available, tracking details may be shared with you after your order has been dispatched.

You can use the tracking information provided by the relevant courier or logistics partner to check your shipment status.

Please note that tracking information may take some time to update after the shipment has been handed over to the courier.

6. Delayed Deliveries

Although we aim to deliver orders within 8–10 days, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Incorrect or incomplete shipping information

• Remote or difficult-to-service locations

• High shipment volumes

• Transportation disruptions

• Government restrictions or other unforeseen circumstances

If your order is delayed, please contact us at traiicart.in@gmail.com, and we will assist you as reasonably possible.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

TRAIICART is not responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, contact us as soon as possible after placing the order. We will try to assist, but changes may not be possible once the order has been processed or dispatched.

8. Failed Delivery & Returned Shipments

If a delivery cannot be completed because the customer is unavailable, refuses to accept the package, provides an incorrect address or phone number, or otherwise prevents delivery, the shipment may be returned to the sender or logistics partner.

Additional delivery or re-shipping arrangements may be subject to applicable charges and availability.

9. Damaged Packages

If your package appears visibly damaged at the time of delivery, please document the condition with photographs or videos and contact us at traiicart.in@gmail.com as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy for the applicable 4-day return process.

10. Contact Us

For shipping-related questions or assistance, please contact:

TRAIICART
Vivekanand Colony, Thandi Sadak
Azamgarh, Uttar Pradesh
India

Email: traiicart.in@gmail.com

Last Updated: 16 August 2026